Contact
Get in touch with our team for inquiries, bookings, and information.
Contact Information
Park Headquarters
Gombe Stream National Park
Kigoma Region, Tanzania
Phone
+255 123 456 789
+255 987 654 321
info@gombestream.tz
bookings@gombestream.tz
Office Hours
Monday - Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Inquiry Form
Kilimanjaro Safaris is an independent visitor guide. We publish the research on this site to help you plan, but we do not sell or book trips ourselves.
That single fact shapes what this page can usefully tell you. There is no sales desk here, no availability calendar and no quote to request. What follows is what the site can help with, what it cannot, and how to reach the people who can.
What This Site Can Help With
Planning questions, in short. How long a climb takes, and why the day count on your booking form matters more than almost anything else on it. Which route suits a first trip to altitude, and which ones quietly stack the odds against you. Which months are dry and which are not, and what April, May and November actually feel like underfoot. What a climb costs and what sits behind the number, including the park charges that no operator can discount. What goes in your duffel and what stays on your back, which is set out in the two-bag packing list.

What This Site Cannot Do
- Take a booking, hold a place or accept a deposit
- Issue park permits or supply a licensed guide
- Quote a price, confirm availability or hold a date for you
- Arrange flights, visas, insurance or vaccinations
- Act on your behalf in a dispute with a company you have paid
Anyone presenting themselves as a booking department for this site is not connected with it. Money for a climb should only ever go to the operator you have chosen, on terms they have put in writing.
Getting in Touch With an Operator
Independent trekking is not permitted inside Kilimanjaro National Park, so every climb on the mountain is arranged through a registered Tanzanian company with licensed guides. That is worth understanding before you write the first email, because the company does far more than take your money. It sets the pace, carries the oxygen, runs the health checks and decides whether you go up on summit night. The guide to how a guided climb is actually run explains who does what, and the page on what an all-inclusive package contains shows what should already be inside the price.
Approach operators directly where you can rather than through an intermediary. A real person answers, quotes are firmer, and you get to hear how the questions below are handled.
What to Put in a First Enquiry
- Your dates, and how much they can move
- The route you have in mind and, specifically, how many nights you want to sleep on the mountain
- Group size, and whether you want a scheduled group departure or a private climb
- Whether you need hotel nights either side and airport transfers
- Whether you intend to hire gear in Moshi rather than fly with it
- Any medical condition or medication the crew should know about

What to Ask Before You Pay
- Are you a partner of the Kilimanjaro Porters Assistance Project?
- Do you carry bottled oxygen and a pulse oximeter on every climb, and how often are health checks run and recorded?
- How many assistant guides travel with a group of this size?
- What is your turnaround policy on summit night, and who makes that decision?
- What exactly is excluded from this quote?
- What are the deposit and cancellation terms, in writing?
An operator who talks openly about sending a sick client down at their own cost is telling you something that a summit percentage on a home page cannot.
Corrections and Feedback
This site does not publish an enquiry form, a public inbox or a postal address, so there is nothing here to fill in and nobody here to chase a booking for you. If a figure on one of the guides looks out of date, treat the park authority’s published tariff and your operator’s written quote as the documents that govern what you will actually pay, because those are the ones that bind anybody. The editorial approach and where the figures come from is set out in full on the about page.